Smart Hands & Field Engineering Services

Your Trusted “Boots on the Ground” in the South Puget Sound

Does your organization manage infrastructure in the Lakewood, Tacoma, or South King County area from a distance? On-Site Express serves as the local technical arms and eyes for national MSPs, corporate IT departments, and specialized vendors.

We provide professional, reliable, and “Hands-On” technical support for projects that require a physical presence on-site.

🛠️ Our Field Services Include:

1. Infrastructure & Rack Support

  • Rack & Stack: Installation and cabling of servers, switches, and UPS systems.

  • Troubleshooting: Circuit extensions, cross-connects, and “show-and-tell” diagnostics for remote engineers.

  • Fiber & Copper: Patching, labeling, and cable management.

2. Retail & Kiosk Technology

  • Kiosk Deployment: Full assembly, network configuration, and hardware repair for self-service kiosks and digital signage.

  • POS Systems: Installation and cutover support for retail point-of-sale hardware.

  • Site Surveys: Detailed photographic and technical audits of existing site conditions.

3. Rollouts & Multi-Site Installations

  • Hardware Refresh: Large-scale swapping of workstations, monitors, or thin clients.

  • De-installation: Secure removal and e-waste processing of legacy equipment.

  • IMAC Services: (Install, Move, Add, Change) Support for office relocations and expansions.

🌎 Why Distant Companies Partner With Us

  • Local Expertise: Based in Lakewood, WA, we cover the entire South Puget Sound region, saving you the high travel costs of flying in a technician.

  • Professional Representation: Our techs are well-spoken, arrive on time, and follow your specific SOW (Scope of Work) to the letter.

  • Communication: We provide real-time updates, clear site photos, and completed sign-off sheets so you know the job is done right.

  • Full Toolsets: Our field techs arrive equipped with professional diagnostic tools, label makers, and everything needed to complete the task on the first visit.

📍 Service Area & Availability

We provide Field Engineering and Smart Hands services throughout: Lakewood | Tacoma | Puyallup | Spanaway | Steilacoom 

Need a Tech On-Site Today? We understand the urgency of “Site Down” tickets. We offer priority dispatch for emergency field repairs.

Partner with On-Site Express

Add a reliable Lakewood partner to your vendor list.

 Phone: (253) 589-2391  | Email: experts@onsiteexpress.com